GP online services toolkit

GP online services in clinical care

Anyone in England with a patient facing services account will automatically have access to their full prospective record and GPs in England are required by their contract with the NHS to offer and promote online access to the full prospective GP record. 

Practices may also provide online access to the patient’s past electronic health record, referred to as the historical record.  This may be helpful for patients who have complex health needs and want to keep up to date with care plans and hospital reports.  It may also replace the need to provide paper-based subject access request reports (SAR) commonly requested by patients for legal purposes.