The advent of COVID-19 has given us an imperative to use telephone triage to reduce footfall in GP surgeries. Many surgeries have been doing this for years but for some it will be new. This series of recordings covers some general points about how to safely triage, as well as a specific discussion on triage in the time of COVID-19 and how to assess symptoms such as shortness of breath over the phone.

This podcast series is hosted by Dr Toni Hazell, a GP in North London and an eLearning Fellow at the RCGP. Each episode features the following experts:

Dr Colin Fitzpatrick -  a GP in Comber, Co Down for over 25 years. He is also clinical director for primary care services in the South Eastern Health and Social Care Trust responsible for clinical leadership of all trust delivered primary care services, including the GP Out of Hours service. He is a member of the executive of RCGP Northern Ireland.

Dr Chris Campbell - a Portfolio GP from Exeter, Devon. He works two days a week a GP partner, Associate Medical Director for Devon Doctors and Head of BMBS Admissions for Exeter Medical School.  He is also a CQC Specialist Advisor and RCGP Educational Lead. Chris has an interest in telephone triage and has run courses all over the country for various organisations.  He recently designed the clinical algorithms for a 111 step in support service, winning an HSJ Value Award. 

To subscribe to the RCGP eLearning podcast, click on the 'Subscribe' button on any of the podcast episodes below. You have a choice of subscribing through Apple Podcasts, Google Podcasts, Spotify or an RSS feed.

Last modified: Saturday, 8 May 2021, 9:58 AM