Part 2C: Identifying adult abuse and neglect

Psychological or emotional abuse

This includes:

  • enforced social isolation – preventing someone accessing services, educational and social opportunities and seeing friends
  • removing mobility or communication aids or intentionally leaving someone unattended when they need assistance
  • preventing someone from meeting their religious and cultural needs
  • preventing the expression of choice and opinion
  • failure to respect privacy
  • preventing stimulation, meaningful occupation or activities
  • intimidation, coercion, harassment, use of threats, humiliation, bullying, swearing or verbal abuse
  • addressing a person in a patronising or infantilising way
  • threats of harm or abandonment
  • cyber bullying.

Signs and indicators include:

  • an air of silence when a particular person is present
  • withdrawal or change in the psychological state of the person
  • insomnia
  • low self-esteem
  • uncooperative and aggressive behaviour
  • a change of appetite, weight loss/gain
  • signs of distress: tearfulness, anger
  • apparent false claims, by someone involved with the person, to attract unnecessary treatment.